Frequently Asked Questions

ShopInChina provides a seamless one-stop sourcing experience, from identifying top manufacturers that provide the best combination of quality and price to delivering products to your door. We handle every step, ensuring quality and convenience.

Choosing our services ensures a hassle-free trading experience. Our commitment lies in providing transparency and simplicity, eliminating messy communications and unexpected charges. We take pride in offering you the finest selection of goods that align with your requirements and comply with EU laws. What sets us apart is our dedication to presenting you with one final, all-inclusive price, covering every aspect from door to door. Our efficient Quality Control is underpinned by a dedicated team stationed in China, meticulously monitoring the entire process on your behalf. With us, your trading journey is not just easy; it’s optimized for success.

Choosing us over Alibaba offers a distinct advantage driven by our unique strengths. As a team of both foreign and Chinese professionals operating within China, we possess an ultimate understanding of the quality expectations held by European customers. Our extensive experience allows us to curate a database of dependable manufacturers that aren’t found on Alibaba’s platform. Furthermore, we diligently assess and filter suppliers, identifying and addressing any red flags that may arise. Leveraging our Chinese staff’s local expertise, we thoroughly evaluate potential suppliers using Chinese databases, scrutinizing reviews and comments from native platforms. This comprehensive approach not only saves you valuable time but also ensures a hassle-free experience. To top it off, our commitment extends to quality control, guaranteeing that the products you purchase meet and exceed your expectations.

Our B2B sourcing platform caters to a diverse range of users, including both companies and individuals. Whether you’re a business entity looking for bulk purchases or an individual looking to source products on a larger scale, our platform offers a streamlined solution to meet your sourcing needs. We understand the varying requirements of both enterprises and natural persons within the wholesale spectrum, and our platform is designed to facilitate successful transactions for all our users.

When you choose to buy from ShopInChina, commercial offer, proforma invoice/invoice and finally your purchase will be directly facilitated with the established Chinese company Hangzhou Runli Trading Co., Ltd. It is responsible for providing the products you need and handling all communications throughout the process. Runli Trading’s expertise ensures a seamless experience, making ShopInChina a reliable source for your sourcing needs.

We’re very experienced supplier in many industries from massive machineries to car parts; from toys to kitchen supplies. You can always inquire when you have anything you’re interested in.

At ShopInChina, we offer flexibility to accommodate various sourcing needs. There is no fixed minimum order quantity requirement if you’re seeking for larger scale sourcing or the value of your invoice justifies international trade, our services are tailored to suit your specific requirements. We believe in supporting businesses of all sizes, ensuring that our assistance remains accessible and valuable across a wide spectrum of orders.

Depending on the actual order content, you will be given an estimated lead time. It varies due to the manufacturer situation/transportation method/shipping arrangements. But we guarantee you will be given the best combined solution.

Yes, when your product arrives in Europe, it’s important to note that you will be subject to additional fees. Customs duties and VAT taxes are not included in the initial purchase and will need to be covered on your side. These charges are imposed by the customs authorities and vary based on the nature and value of the goods. Since we provide customs code also known as HS code in our initial commercial offer, it’s recommended for you to check local customs regulations to understand the specific fees that may apply to your imported products.

How will you deliver my shipment?

Depending on the customer’s needs we can provide sea/rail/air transportation straight to your door steps.

If you are interested in more than one item and want to receive a joint offer, add an additional link when filling out the price request. You can add additional links by clicking on the “Add another item” button. Up to XX unique product references can be added per query form.
If you want to receive separate bids for goods of interest, make separate requests for each item.

When filling in a price request on our platform, additional information about the product (size, color, model, discount code, etc.) can be indicated in the specially designated field “Comment” next to the link of each item.

When you purchase goods from ShopInChina, it’s important to note that while we don’t provide the warranty ourselves, we are here to assist you with any warranty-related matters. The warranty coverage is usually offered by the manufacturer in China and will be specified in the commercial offer. In the event of any issues, we’ll serve as a bridge of communication between you and the manufacturer, ensuring a smooth process and assisting with any required spare parts and replacements. Your satisfaction remains our top priority.